Shipping Policy
Order Processing
All orders are processed within 1–2 business days (excluding weekends and holidays).
Once your order has been processed, you will receive a confirmation email with tracking information.
Please ensure your shipping address is entered correctly at checkout. We are not responsible for delays or lost packages due to incorrect address information.
Shipping Time (United States)
We ship from a US-based warehouse to ensure fast and reliable delivery.
Estimated delivery time:
2–4 business days after shipment
Please note that shipping times are estimates and may vary slightly due to carrier delays, weather conditions, or high order volume.
Tracking Information
Once your order ships, you will receive an email with a tracking number.
Tracking updates may take 24 hours to appear in the carrier system.
Shipping Costs
Shipping rates are calculated at checkout unless otherwise stated during promotions.
From time to time, we may offer free shipping promotions.
Delays
While we aim to meet all estimated delivery windows, delays can occasionally occur due to circumstances beyond our control. We appreciate your patience and understanding.
Lost or Damaged Packages
If your package arrives damaged, please contact us within 48 hours of delivery with photos of the product and packaging.
If your tracking shows delivered but you have not received your package:
• Please check with household members or neighbors
• Contact your local carrier
• If still unresolved, contact us and we will assist you
International Shipping
At this time, we only ship within the United States.