FAQs

📦 Shipping & Orders

Where do you ship from?
All orders ship from a US-based warehouse to ensure fast and reliable delivery.

How long does shipping take?
Orders are processed within 1–2 business days. Standard US delivery typically takes 2–4 business days after shipment.

Will I receive tracking information?
Yes. Once your order ships, you will receive a tracking number via email.

Can I cancel my order?
Orders may be canceled within 12 hours of purchase. Once an order has shipped, we are unable to modify or cancel it.

🧴 Product Information

Is this your branded product?
Peaché Glow curates high-quality dermaplaning essentials from trusted suppliers. Products are shipped directly from US-based fulfillment partners.

Who is this kit for?
This dermaplaning prep kit is designed to help make fine facial hair more visible before dermaplaning for smoother results.

How often should I dermaplane?
Most people dermaplane every 3–4 weeks, depending on skin type and personal preference.

Is this safe for sensitive skin?
We recommend performing a patch test before full use, especially if you have sensitive skin.

⚠️ Safety & Care

What if I experience irritation?
Discontinue use immediately if irritation occurs and consult a healthcare professional if needed.

Are returns accepted?
Due to hygiene reasons, we cannot accept returns on opened personal care products. If your item arrives damaged or defective, please contact us within 48 hours of delivery.

💳 Payments

What payment methods do you accept?
We accept major credit cards, Shop Pay, Apple Pay, Google Pay, and other secure checkout options displayed at checkout.